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  • 801858-00
  • 801858-00

801858-00

Overview

The Alcatel-Lucent 801858-00 offers an exceptional Proactive Engineering Resource Gold Service, providing on-site professional services for five consecutive days per quarter. This service, which requires customer appointments to be made at least three weeks in advance, includes travel and expenses, ensuring hassle-free, high-level support for your ICT needs.

Quick Spec

Service Duration 5 consecutive days/quarter
Appointment Advance Minimum 3 weeks
Travel and Expenses Included
Service Type On-Site
Professional Services Alcatel-Lucent

Product Features

  • ● Dedicated on-site professional services.
  • ● Appointments scheduled at least 3 weeks in advance.
  • ● Service covers five consecutive days per quarter.
  • ● Includes travel and expenses within the service package.
  • ● Direct access to Alcatel-Lucent professional engineering resources.

Product Applications

  • ● Regular Maintenance: Ensure your IT infrastructure is proactively maintained with regular, scheduled on-site visits.
  • ● Project Implementation: Gain expert assistance during critical project phases, ensuring smoother implementation processes.
  • ● Network Optimization: Utilize the service for optimizing network performance by having professionals on-ground for assessment and adjustments.

Supported Options

Travel Kit TK-AL-801
Extended Service Pack ESP-AL-002
Remote Support RS-AL-004

Compare to Similar Items

Model Difference
Alcatel-Lucent 801859-00 Includes 7 consecutive days per quarter
Alcatel-Lucent 801860-00 Excludes travel and expenses
Alcatel-Lucent 801861-00 Remote services only

Get more information

Check Alcatel-Lucent 801858-00 price and 801858-00 datasheet, buy Alcatel-Lucent 801858-00 Proactive Engineering Resource Gold Service with best price and fast shipping. Free Live Chat are supported.

Specification

801858-00 Specifications

Brand Alcatel-Lucent
Service Name Proactive Engineering Resource Gold Service
Service Type On-site Professional Services
Duration Five (5) consecutive days per quarter
Scheduling By customer appointment
Minimum Notice Three (3) weeks in advance
Travel and Expenses Included
Service Frequency Quarterly
Appointment Flexibility Yes, customer-defined dates
Provider Alcatel-Lucent Professional Services Team
Expertise Project management, technical support, system optimization
Customer Benefits Enhanced network performance, reduced downtime, customized support
Pre-Requisites Customer must have an existing Alcatel-Lucent infrastructure
Support Coverage All relevant Alcatel-Lucent products
Contract Term Annually renewable
Service Hours Normal business hours, unless otherwise arranged
Training Included Optional training sessions available
Reporting Detailed service reports provided after each visit
Feedback Mechanism Customer satisfaction surveys
Contact Information Customer Service Hotline, Email Support
Products Tags
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