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Position：Home / Products / Networking Accessories / Services / Alcatel-Lucent Network Professional Services

  • 801009-00
  • 801009-00

801009-00

Model:801009-00 - Alcatel-Lucent Network Professional Services
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Overview

The Alcatel-Lucent 801009-00 is an After Hours On-site Professional Services Support Service tailored for customers with an existing Alcatel-Lucent Support Agreement. This specialized service provides professional on-site support beyond regular business hours, specifically between 5 PM and 8 AM local time on weekdays, and all day on Saturdays, Sundays, and national holidays. Ideal for clients who need assistance outside standard installation or troubleshooting offerings, this package also includes travel and expenses.

Quick Spec

Service Hours 5 PM - 8 AM (Monday to Friday), All day Saturday, Sunday, and national holidays
Service Type On-site Professional Services
Travel and Expenses Included
Pre-requisites Alcatel-Lucent Support Agreement
Scope Installation and Troubleshooting

Product Features

  • ● Available for after-hours on-site support
  • ● Inclusive of travel and expenses
  • ● Service available on national holidays
  • ● Provided by certified Alcatel-Lucent professionals
  • ● Tailored for specific customer support needs

Product Applications

  • ● Emergency troubleshooting and repair during non-business hours
  • ● On-site support for critical system updates and installations
  • ● Comprehensive maintenance during weekends or holidays

Supported Options

Accessory Model
Remote Support Access RSA-2000
Backup Kit BK-8010
Additional Support Hours ASH-500

Compare to Similar Items

Model Difference
Alcatel-Lucent 801008-00 Standard business hours only
Alcatel-Lucent 801010-00 Includes only remote support services
Alcatel-Lucent 801011-00 Advanced on-site support without travel costs

Get more information

Contact us through Live Chat or email us at Contact@huatenmax.com for further information about Alcatel-Lucent 801009-00 and its price. Check Alcatel-Lucent 801009-00 price and 801009-00 datasheet, buy Alcatel-Lucent 801009-00 with the best price and fast shipping. Free Live Chat support is available.

Specification

801009-00 Specifications

Brand Alcatel-Lucent
Product Name 801009-00
Service Type After Hours On-site Professional Services Support
Availability 5 PM to 8 AM (local time), Monday through Friday
Additional Availability All day Saturday, Sunday, and national holidays
Requirement Must have an Alcatel-Lucent Support Agreement
Target Customers Customers requiring services outside of standard installation and/or troubleshooting offerings
Service Provider Alcatel-Lucent Professional Services
Support Scope On-site support
Travel and Expenses Included
Customizable Service No
Service Level Agreement (SLA) Available upon request
Response Time Varies based on location and availability
Service Duration Yearly contract
Minimum Purchase Requirement One-off purchase required
Exclusions Standard installation and troubleshooting
Support Contact Alcatel-Lucent Support Line
Service Initiation Upon prior agreement and schedule
Region Service available globally
Cancellation Policy Subject to terms and conditions
Renewal Automatic unless opted out
Products Tags

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