Fortinet's FC-10-002KE-212-02-36, part of the FortiGate-2000E series, offers a comprehensive 3-year, 4-hour hardware and onsite engineer support package. This service includes priority RMA, enhancing network reliability and minimizing downtime. Ideal for enterprise environments requiring prompt hardware replacement and expert onsite assistance, it ensures continuous, high-performance network operations. This package requires FortiCare Premium or Elite subscriptions.
FC-10-002KE-212-02-36 Product Highlights
- ● 3-Year Coverage
- ● 4-Hour Hardware Replacement
- ● Onsite Engineer Support
- ● Priority RMA
- ● Requires FortiCare Premium/Elite
Product Features Comparison
| Feature |
FortiGate-2000E |
FortiGate-1500D |
FortiGate-1000C |
FortiGate-800C |
FortiGate-600D |
FortiGate-500E |
| Hardware Replacement |
4-Hour |
Next Business Day |
Next Business Day |
Next Business Day |
Next Business Day |
Next Business Day |
| Onsite Engineer |
Yes |
No |
No |
No |
No |
No |
| Service Type |
Priority RMA |
Standard RMA |
Standard RMA |
Standard RMA |
Standard RMA |
Standard RMA |
| Support Level |
Premium/Elite |
Standard/Premium |
Standard/Premium |
Standard/Premium |
Standard/Premium |
Standard/Premium |
| Coverage Period |
3 Years |
1 Year |
1 Year |
1 Year |
1 Year |
1 Year |
FC-10-002KE-212-02-36 Product Application Scenarios
- ● Large enterprise networks
- ● Data center environments
- ● Mission-critical applications
Optional Add-ons
| Model |
Description |
| FortiCare Premium |
Premium support subscription |
| FortiCare Elite |
Elite support subscription |
| FC-10-002KE-211-02-12 |
1-Year 4-Hour Hardware replacement |
Get More Information
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